My Way Up logo
My Way Up logo

All articles

How do I track my order?Updated 3 months ago

Once your order is on the move, you'll receive a shipping confirmation with a tracking link. Just click the link and you'll be able to follow your parcel every step of the way.

Heads up: tracking links can sometimes take up to 12 hours to update after your order has been dispatched. If the link isn’t showing info straight away, give it a little time—it’s on its way.

Can't find your tracking email? It might be hiding in your junk or promotions folder. If it's not there either, our customer support team is always happy to help. Just email us via [email protected] or reply to your order confirmation email. 

Was this article helpful?
Yes
No