My order was lost, damaged, or missing somethingUpdated 3 months ago

We pack every order with care, but sometimes things don't go as planned during transit. 

If your order arrived damaged, incomplete, or hasn't shown up at all here's what to do: 

1. Take a quick photo (if applicable) of the issue - this helps us resolve things faster. 
2. Send us a message to our customer support team via [email protected] 

Please include your full name, order number, and a short description of the issue. We'll get back to you ASAP and make it right.