What is your return policy?Updated 3 months ago

Our return policy is separate to the money back guarantee policy. 

We do not accept returns for non-faulty items. This is because we are unable to resell items that have been returned to us, regardless of their condition. Therefore, please ensure that you have made any enquiries before purchasing and are confident you wish to use the product(s).

If your item is faulty, you will be eligible to choose between a replacement or a refund. Faulty items must be declared within 14 days of purchase. 

Please email us at [email protected] and we'll help ensure the process is easy.