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Returns
What is your return policy?
Our return policy is separate to the money back guarantee policy. We do not accept returns for non-faulty items. This is because we are unable to resell items that have been returned to us, regardless of their condition. Therefore, please ensure that
How does your money-back guarantee work?
We offer a 30 Day Money Back Guarantee on your first order of a My Way Up product - the details are below. Which orders are eligible for the guarantee?. Our 30-Day Money Back Guarantee applies only to your first order of a particular product per hous